www.myguitarsonline.com

FAQs

What is the cost to register on this site?

Nothing. There are no registration fees for buyers or sellers. In our site we have two account types, Individual and Business.

Individual - ideal for personal or individual users who would like to sell a few of their personal items.

Business - are designed for dealers, bulk sellers or business.

Some benefits of the Business account:

  • Longer listing duration - up to 365 days.
  • Purchase Listing Credits at greatly reduced prices to pay for your listings.
  • Add YouTube videos in your listings.
  • Subscribe to Storefront to create your own store within our site with your custom logo, categories and more.

What are Listing Credits?

Listing credits are used to cover the main cost of a listing, but it does not cover the cost of listing extras such as Featured listing or add a video. It is designed for Business or Dealers who have a lot of items to sell. Listing credit bundles are only available to Business or Dealer accounts with valid Business name and ABN number.

How much does it cost for sellers to place listings?

Is this site secure?

Yes. Your transactions are protected by the latest encryption technology.

How do I find what I'm looking for?

You have several options:

  • We offer a quick search form on the front page for you to enter keywords to search.
  • We offer an Advanced Search page for you to refine your search criteria.
  • We offer browsing filters when you are browsing by category.
  • If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.

Can I save items to revisit later?

Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.

What if I can't find what I'm looking for?

You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do buyers and sellers communicate with each other?

We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.